The Income Tax Department with the objective to further strengthen its Faceless Scheme notified three official email IDs for taxpayers to register grievances under the faceless or e-assessment scheme.
Now, a taxpayer is required to just mail his/her grievance-related tax assessment, levy of penalty or appeals, and the tax department would address the same without requiring the taxpayer to be physically present for the work.
“In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department creates dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme”, the department on its official Twitter handles said.
It said grievances can be furnished under three separate email IDs created for the purpose. “For faceless assessments: firstname.lastname@example.org; For faceless penalty: email@example.com; For faceless appeals: firstname.lastname@example.org“.
Grievances related to the faceless assessment process, penalties, and appeals can be furnished under three separate email IDs created for the purpose, informed the Income Tax Department.
Under the system, a taxpayer or an assessee is not required to visit an Income Tax Department office or meet a department official for income tax-related businesses.
Faceless assessment, or e-assessment, was launched in 2019 to streamline tax administration, minimize physical interface from taxmen, increase accountability and introduce team-based assessments.