The Market Regulator, Securities and Exchange Board of India (SEBI) has encouraged the Investors to go for Online Grievance Redressal Mechanism.
“Investors are encouraged to lodge their complaints through online mechanisms more specifically through SCORES portal and SCORES mobile application for effective redressal of grievances,” the circular said.
In order to increases the awareness regarding online grievance redressal mechanisms, all Recognized Stock Exchanges including Commodity Derivatives Exchanges/ Depositories / Clearing Corporations are advised to display the on the home page of their websites and mobile apps namely link / option to lodge complaint with them directly and link to SCORES website/ link to download SCORES mobile app.
All Recognized Stock Exchanges including Commodity Derivatives Exchanges or Depositories / Clearing Corporations are advised to make necessary amendments to the relevant bye-laws, rules and regulations. Communicate to SEBI, the status of the implementation of the provisions of this circular through the Monthly Development Report (MDR).
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