The JPMorgan Chase & Co invited applications for the post Credit Support Manager – Associate.
Qualifications
- Bachelors or Master’s Degree ( e.g. B.COM, BBA, MBA, MCA, etc. ) with 9 years of post-qualification experience or Graduate with Minimum of 10 years of work experience in a financial institution or managing people in a corporate setting
- Experience and Strong working knowledge of various aspects of banking products such as, Client Onboarding, AML, Credit, Loan operations, Underwriting or Investment Banking knowledge is preferable
- Minimum 7+ years of direct people management, Manage 8 + team members and provide regular coaching sessions and feedback and responsible for their career progression
- Leadership – adapts to a changing environment, monitor progress and timely deliver the results. Enthusiastic, self-motivated and effective under pressure.
- Accountability – proven ability to support execution of deliverables / projects. Seeks ways to increase efficiency and effectiveness of work performed. Willing to take personal responsibility/accountability.
- Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
- Ability to accurately and quickly resolve client service issues while providing world class service to internal and external client
Preferred Qualifications, Capabilities and Skills
- Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
- Lead by initiative and out of the box thinking to address complex business issues.
- Proficient in Time Management with ability to prioritize multiple tasks and work under pressure in a deadline oriented environment.
- Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
Responsibilities
- Excellent verbal and written communication skills, decision making, problem solving skills and strong stake-holder management
- Manage process improvement and policy development initiatives that impact the function
- Assembling and summarizing data to structure sophisticated reports on financial status and risks
- Manage individual and team performance standards to achieve and exceed business expectations, manage people working within the team and mentor / coach the resources to achieve their career goals
- Monitoring employee attendance and performance to ensure that they meet required standards of conduct and performance
- Identifying situations where escalation is warranted and the ability to take action quickly in a high-risk and complex subject matter environment
- Prepare KPIs, KRIs, and publish the data on a regular basis to Senior Leaders. Present the data to the Management
JOB LOCATION: Bengaluru, Karnataka, India
For more details and to apply, click here
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