The Amazon invited applications for the post Senior FinOps Analyst, Collections Team
Qualification:
- Bachelor’s degree in accounting and commerce (B. Com)
Responsibilites:
- Understanding of Accounts Receivables process.
- Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
- Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
- Monitor high-risk accounts and ensure timely escalation of challenges to management.
- Continually look at ways to improve the customer experience.
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
- Meet the monthly productivity goals.
- Reconcile complex accounts and have excellent attention to detail.
JOB LOCATION: Hyderabad, India
For more details and to apply, click here
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