HP has invited applications for the post of Exclusive Pride Community (LGBTQ+) Hiring- Operations , Finance , Supply Chain , Customer Support and IT.
QUALIFICATIONS
- First level university degree with a focus in business or finance; may have advanced university degree.
- Typically 4-6 years of experience.
- Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Expert knowledge of internal processes and policies.
- Thorough understanding of local legal compliance issues.
- Expert problem-solving and analytical skills.
- Excellent teamwork skills.
- Expert time management skills.
- Good project management skills.
- Good mentoring and coaching skills.
RESPONSIBILITIES
- Prepares and reviews materials to communicate issue resolution for external customers, coordinating with external-facing representatives as appropriate.
- Owns and reviews reports detailing performance indicators, sales trends, and other sales data-related analysis; highlights implications, drawing conclusions and recommendations from trends and observations.
- Coordinates exempt level team members by providing project management (e.g., coordinates day- to-day activities), mentoring, and coaching.
- Manages post-sales order management (e.g., specialized product builds, performance reports, data analysis); handles a limited number of the most complex customer accounts.
- Manages relationships with other departments and support groups (e.g., internal sales, audit, operational support, delivery) to resolve highly complex issues.
- Ensures resolution of open order (backlog) report by coordinating team members and reaches out to supply chain or factory to determine source of delay; communicates status and ensures any escalated issues are resolved.
- Ensures resolution of escalated and highly complex order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics to support critical projects.
JOB LOCATION: Bangalore
For more details and to apply, click here‘
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