B. Com vacancy in Truecaller

B. Com vacancy in Truecaller -B. Com vacancy - vacancy in Truecaller - Truecaller - taxscan - Jobscan

The Truecaller has invited applications for the post of Finance Operations Specialist

QUALIFICATIONS

  • 3-5 years of experience.
  • Bachelor’s Degree in Accounting, Finance, Business, Business/Administration, Management , Communication (BCom/BBA/MBA-Finance)
  • Understanding of basic principles of finance, accounting, and bookkeeping
  • Strong proficiency in Microsoft Excel, including advanced functions, pivot tables, and data analysis.
  • Previous experience in collections, accounts receivable, or a related role is preferred.
  • Excellent attention to detail and strong problem-solving skills.
  • Effective communication and interpersonal skills to collaborate with cross functional teams.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Self motivated and positive attitude.

 RESPONSIBILITIES

Collections Management:

  • Manage the collections process by tracking and reconciling customer payments.
  • Follow up with customers to ensure timely payment of invoices and resolve any payment discrepancies.
  • Communicate discrepancies to cross functional team, identify slow-paying customers, and recommend collection candidates.
  • Understanding, investigating, and resolving AR and collection issues
  • Maintain accurate and up-to-date records of collection activities.
  • Contacting delinquent customers via telephone and email and maintaining consistent follow up with these accounts in accordance with established performance matrix
  • Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts.

Cross-Functional Collaboration:                

  • Work closely with the business operations and sales teams to gather information for collections activities
  • Collaborate with the internal team to reconcile customer accounts and address any outstanding issues.
  • Liaison with the sales and business operations team to resolve any customer concerns or disputes related to invoicing.

Advanced Excel Analysis:

  • Utilise advanced Excel functions and formulas to analyse collection data, identify trends, and generate reports.
  • Develop and maintain Excel spreadsheets to track and monitor collection metrics and key performance indicators (KPIs).
  • Create customized reports and presentations to communicate collection progress to stakeholders.

Customer Issue Resolution:

  • Investigate and resolve customer inquiries, disputes, or complaints related to invoices promptly and effectively.
  • Collaborate with internal teams to resolve complex or escalated customer issues in a timely manner. 

JOB LOCATION: Bangalore

For more details and to apply, click here

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