The Wipro invited applications for the post Back End Operations- Processor
Qualification
- Graduates in B.Com, B.A, BBA, BSc (non-IT)
- Not eligible – B.E/B.Tech, MCA, BCA, MBA
Responsibilities
- The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge And Client Service:
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- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Participates & contributes in daily huddles and status meetings
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
- Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
- Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
- Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.
Requirement :
- Should be excellent in English communication.
- Good knowledge in Excel and on computer
- Analytical approach & logical skills with attention to detail.
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- Basic MS Excel knowledge is must
- Should be flexible to WFO (Work from Office)
- Should be flexible to work in 5.30pm to 3am
- Need immediate joiners.
JOB LOCATION: Noida, India
For more details and to apply, click here
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