The Cognizant has invited applications for the post of Service Delivery Manager-Deputy General Manager.
Responsibilities:
- Business,Customer,Manage Service Level Agreements,metrics as agreed with the client
- Conduct Monthly,Quarterly governance calls and report process performance metrics to the customer.
- Certify controls laid down by the business to ensure successful audit by client and external party.
- Communicate with the customer on a regular basis to discuss operational issues and Critical to Quality (CTQ)delivery and to build rapport with the customer.
- Manage customer relationships through regular communication with clients.
- Attend customer calls and meetings pro actively flag issues and prevent surprises.
Qualifications:
- Bachelor,Masters degree in Finance,Accounting,Management
- Professional degree such as CA,ICWA,CFA would be an added advantage.
Skills:
- Fund Operations
- Fund Accounting
- Fund Reporting
Location: Hyderabad
For more details and to apply, click here:
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