The Eaton has invited applications for the post of Analyst – IT SAP FICO Support.
Responsibilities:
- Analyzes and troubleshoots medium to high complexity production issues and implements the proper fix for SAP FICO module.
- Executes enhancement requests and new requirements using standard Eaton request fulfillment process (Medium to High complexity enhancement requests.Should be flexible working in 2 shifts and on call supports for weekends/holidays.
- Good understanding of ITIL Support processes and ITSM processes, including Problem Management, Change Management, Release Management.
- Identify and analyze problems, suggest, and recommend alternatives, implement fix to reduce problems/incidents, using various techniques like 8D, RCA etc. Performs preventative maintenance. Identifies areas where improvements can be made to prevent future production problems and implements the solution before the problem occurs.
- Works closely with other IT support groups and impacted customers for effective resolution and testing of fixes for production support issues, Build rapport with concerned stakeholders.
Qualifications:
- Minimum Bachelor’s, Post Graduations , MBA (Finance), or CA/ICWA
- 3-6 years of Experience with SAP Finance modules
- Must have global SAP FICO support experience and e2e implementations will be added advantage
- Good verbal and written communication skills
Location: Pune, India
For more details and to apply, click here:
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