The World Bank Group has been invited applications from qualified Chartered Accountants for the post of Senior Financial Officer, Pension Administration.
Duties and Accountabilities
• Leading the team to efficiently deliver the team’s work program and actively contribute to the enhancement of the pension system
• Coaching and mentoring staff members in the team and empower them to anchor key business processes
• Playing a lead role in designing, developing, and monitoring the internal controls over the unit’s financial transactions and business operations
• Establishing controls and review procedures in the processing of pension-related payments and accounting
• Providing a variety of metrics/charts to be included in overall departmental operations report to measure the progress of operations
• Supervising and guiding staff in calculating and processing all benefit payments. Resolving issues, and providing information relating to the Staff Retirement Plan through in-person contacts, electronic mail, the telephone, and correspondences with active staff, retirees, and other beneficiaries
• Reviewing and drafting communications materials to participants on Pension Plan provisions
• Serving as project manager on projects of moderate size and complexity
• Preparing and presenting briefings to groups of staff on Pension Plan provisions, both in HQ and in other World Bank Group offices
• Responding to audit and ad hoc information requests from internal and external parties; and
• Undertaking ad hoc projects and special assignments as required.
Selection Criteria
1. Master’s degree with 8 years of relevant experience or equivalent combination of education and experience (minimum).
2. Master’s degree in Business Administration, Accounting, Finance, or relevant field. A professional qualification in accountancy or benefits administration (CPA, CA, CIA, CFA, PHR, SPHR) is desirable.
3. Hands-on experience with administration of a global pension plan and familiarity with defined benefit plans is desirable.
4. Ability to deliver technical and team leadership and to exercise sound judgment in a large and complex multinational setting.
5. Experience in managing and implementing change in a fast-moving industry that requires the team to improve continuously.
6. Experience in delivering high-quality client services within a client-focused environment.
7. Excellent presentation skills, including the capacity to communicate and discuss complex matters in simple terms both verbally and in writing.
8. Excellent interpersonal skills and mature judgment with the ability to deal tactfully and effectively with internal/external contacts at all levels in a multicultural environment.
9. Excellent verbal and written communication skills in English, including writing business reports and the ability to make presentations on pension-related topics to an audience of international staff.
10. A strong team player with the confidence to interact at all levels of an organization.
11. Experience in developing practical approaches that will improve business processes and the effectiveness of the unit/team.
12. A very high degree of self-motivation and drive to high performance, while instilling a culture of fun and care in the workplace.
13. Demonstrated interest and awareness of diversity, equity, and inclusion values in a working environment will be considered favorably.
14. Experience with PeopleSoft and SAP FI (financial) modules is desirable.
15. Positive attitude, high degree of initiative, and reliability.
16. Highest ethical standards
Competencies:
• Integrity and Independence – Interprets information in an objective manner, and disseminates information with due attention to potential issues of confidentiality and disclosure.
• Accounting and Transaction Processes (PENAD) – Knowledge of all process steps involved in the month- and year-end closing processes.
• Administrative Support and Customer service – Has positive customer service attitude; demonstrates tolerance, appropriate humor, and patience with difficult customers, and is able to identify and handle complex issues.
Pension Payroll Processing – Able to perform a preliminary reconciliation of payroll.
• Presentations and Communication – Analyzes the amount of detail required, and the necessary extent of precision required for any information being used.
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