The Central Board of Indirect Taxes and Customs (CBIC) has issued an advisory for Anonymised Escalation Mechanism (AEM) for delayed Bill of Entry under Faceless Assessment.
In an advisory issued last week, the Board has stated that an Anonymized Escalation Mechanism for ICEGATE registered users where they submit their grievance for delay in Bill of Entry clearance under faceless assessment.
“The delay in clearance would subsequently be escalated to the concerned Faceless Assessment Officers. The Anonymised Escalation facility also enables users to track the status of grievances submitted by them till the eventual resolution. Please note that grievance can be logged for delay in Bill of Entry clearance if the below criterias are met, (a) There should be a minimum 24 hours gap after filing of BE for the registration of grievance request (b) Grievance can be logged for Bill of Entries in which IGM number and date has been mentioned,” the Board said.
“The following step wise guide is to be followed for logging a grievance and tracking a previously logged grievance through Anonymised Escalation Mechanism available post login on ICEGATE,” the CBIC said.
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