The Ministry of Finance has reportedly summoned the Infosys executives for over the Goods and Services Tax Network (GSTN) glitches.
Senior executives of Infosys has been summoned following continued glitches being faced by taxpayers and professionals while filing returns on the GST Network.
Infosys senior vice president C N Raghupati and vice president V Ranganathan will meet top finance ministry officials to explain why technical glitches have not been resolved, despite repeated requests from the ministry.
“There have been repeated complaints from businesses and industry that the taxpayers have been facing technical glitches on the GSTN portal while filing returns… The ministry has repeatedly brought it to the knowledge of Infosys,” the official added.
The Taxpayers are facing issues on Portal slow down, Login Error, Auto Logout, Non-delivery of OTP, Delayed OTP, Network Error, Gateway timeout, OTP issues on email or on a few domains, Open file error, issues relating to uploading documents etc.
