MBA Opportunities at Phonepe

Phonepe invited applications for the post of CRM Manager

Your Ultimate Guide to India’s Latest Income Tax Laws - Click here

Education:

• Engineering/MBA degree from a Tier 1/2 college
• Proven experience (3+ years) in CRM (or related field such as Martech) in a consumer tech company
• Should have worked on one of the CRM platforms like Clevertap, Moengage etc.
• Basic understanding of how data engineering, analytical queries & product teams work in a tech company is a must.
• Strong analytical ability and logical reasoning
• Proficiency in Excel, Google Sheets, Slides, and Docs.

Your Responsibilities:

• Primary job is to coordinate with product, compliance and engineering teams to ensure smooth functioning of all CRM channels - PN, sms, VMN, email, Push, RCS, in-app banners & WhatsApp campaigns.
• Own the business relation with channel partners for PhonePe platforms - PhonePe, Share.Market, Indus Appstore & Pincode
• Benchmark our capabilities and performance against third party tools and companies globally and share learnings with internal teams
• Collaborate with product development teams to chart a product roadmap in line with business expectations
• Work on automating repetitive campaigns with tech ops and CRM ops team. Design workflows, triggers, and alerts to minimize manual tasks
• Develop and present reports on merchandising and CRM performance to stakeholders.
• Track and measure campaign effectiveness to maximize ROI, delivery & conversions
• Collaborate with cross-functional teams to create targeted marketing campaigns and promotions

JOB LOCATION: Bangalore For more details and to apply, click here

Subscribe to Taxscan Premium for latest Job updates on WhatsApp. Stay informed and advance your career with us