MBA Openings at Phonepe

The Phonepe invited applications for the post Manager - Category Management (Recharge & Bill Payments)

Qualifications

• 4+ years of experience in category management, business development, and product management, with a focus on digital payments, telecom services, or bill payments
• Proven track record in driving revenue growth and delivering business results in highly competitive markets.
• Experience in managing cross-functional teams and working with external partners.
• MBA from tier 1 college preferred
• Strong analytical and problem-solving abilities
• Proficiency in data-driven decision-making and use of analytics tools (e.g., Excel, SQL, Google Sheets, etc)
• Excellent negotiation and partner management skills
• Strong communication, presentation, and interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment

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Responsibilities:

• Category Strategy & Planning:
  • Develop and execute a comprehensive growth strategy for the Recharge & BillPay categories
  • Identify emerging trends, competitor offerings, and new market opportunities to drive the evolution of the categories
  • Analyze customer needs and segment behaviors to create targeted product offerings and promotions
  • Drive category performance metrics including customer engagement, transaction volume, revenue growth, and profitability
  • Develop customer engagement strategies to maximize the lifetime value of users within the Recharge & BillPay categories.
  • Track campaign effectiveness and optimize marketing efforts based on performance data.
• Product Development/Project Management:
  • Collaborate with product teams to innovate, optimize, and expand the Recharge & BillPay offerings
  • Ensure that the offerings are aligned with customer demands and provide a seamless user experience
  • Work closely with tech and product teams to ensure timely product releases, updates, and feature enhancements.
• Partnerships & Biller Management:
  • Establish and manage strategic relationships with key vendors, telecom operators, bill payment partners, and third-party service providers.
  • Negotiate campaigns and new offerings with external partners to maximize value for both PhonePe and customers.
  • Ensure operational efficiency and manage biller performance to meet business goals.
• Data & Insights:
  • Leverage data analytics to derive actionable insights on category performance, customer behavior, and market dynamics
  • Define and track key performance indicators (KPIs) for category growth and user retention
  • Implement and monitor A/B testing and other optimization strategies to continuously improve product performance
• Financial Management:
  • Create and manage the category’s P&L, ensuring revenue targets are met
  • Prepare periodic reports (monthly & annual plans) on category performance and forecast future growth
• Cross-functional Collaboration:
  • Work closely with sales, tech, marketing, operations, and customer support , legal, finance and treasury teams to ensure cohesive strategy and execution
  • Act as a subject matter expert on Recharge & BillPay trends, customer needs, and competitive landscape

JOB LOCATION: Bangalore
For more details and to apply, click here

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