The Phonepe invited applications for the post Regional Sales Capability Manager.
Qualifications
- MBA from Tier 2/3 campus with good academic record
- Proven working experience of 2 – 4 years in sales managing sales team (off roll / on roll)
- Experience in Telecom, FMCG, Retail are highly preferred (B2C experience)
- Excellent interpersonal skills and a strong sales/customer service focus
- Field sales experience with proven track record of increasing sales and revenue
- Exposure to the start up environment is an added advantage.
- Problem solving abilities with strong bias for impact
- Strong ethics and discretion while dealing with customers
- Drive for result, able to demonstrate/quantify success relative established targets and metrics
Responsibilities:
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Business Growth –
- Grow merchant network by driving acquisition and servicing to attract and retain them
- Drive quality in execution by audits and review mechanisms
- Meet merchants to present products and manage escalations
- Monitor competition within assigned territory and share inputs with leadership team
- Drive acquisition and winbacks productivity to ensure right ROI
- Ensure payout closure and NOC from BDEs and FLs/TLs for all payments.
Brand Visibility –
- Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
- Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships.
People Management-
- Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories
- Onboard and provide on-the-job-training to the front line sales team to improve performance
- Monitor KPIs and coach team members on an ongoing basis
- Work towards retention and engagement of the front line sales team
- Drive execution rigor by being in the market and observing BDEs/TLs
- Motivate the team by regularly communicating about monthly schemes and incentives.
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JOB LOCATION: Bangalore
For more details and to apply, click here
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