The Central Board of Direct Taxes (CBDT) has informed the Gujarat High Court that most glitches in Income Tax e-portal are fixed, no interest relief will be provided to late filers.
The tax professionals body in its petition filed last month highlighted some common issues taxpayers faced while filing returns and uploading audit reports through the portal.
In response, the CBDT’s affidavit offered the clarifications that the pre-validation of a bank is not a prerequisite for filing an ITR. But for a successful refund to the bank account, pre-validation is necessary. In case the validation fails, the reasons are displayed under ‘failed bank aaccounts’ and the taxpayer can always seek revalidation. Before doing that, taxpayers need to ensure that the bank has completed the KYC.
The CBDT while responding to the concern in respect of Error in uploading files said that this happened since taxpayers were using special characteristics in special fields where addresses and other details had to be filled in, the CBDT has stated. Thus, the authority suggested, it was not an error in the portal.
In a few cases, it was observed that taxpayers were filing their returns using a third-party facility, the authority said. After analysing, it was found that the issue was occurring due to incorrect furnishing of information in their software facilities, the CBDT said.
The CBDT noted that return filers, who were in possession of multiple taxpayers’ credentials, have logged into the account of one taxpayer and, inadvertently, filed returns for others. All such taxpayers have been asked to upload the revised ITR with correct data, the affidavit said. This glitch was resolved on Dec. 12 last year, the CBDT said. Post which, almost 4,000 MAT forms were submitted in December and 25,000, in January. The due date for the form is Feb.
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