In a bid to encourage the consumers to file complaints against the companies who are not passing the GST benefits, the National Anti-profiteering Authority ( NAA ) has started a helpline.
The helpline number 011-21400643 has been provided to the consumers to register their complaints, provide information and resolve queries related to profiteering under the Goods and Services Tax (GST) law.
The helpline number will be available between 9:30 am-1 pm and 1:30 pm – 6 pm on all working days, as per the latest post on the NAA website.
“NAA has started a helpline to resolve all the queries related to the registration of complaints against profiteering,” NAA stated in an announcement.
Since the rollout of GST on 1 July 2017, the GST Council has cut tax rates on several occasions on a number of items. The highest slab of 28 percent was also rationalized to benefit consumers.
Not enough GST profiteering complaints with merit have been filed so far, and hence NAA has decided to launch a helpline to encourage consumers to file complaints.
Consumers can file a profiteering complaint on the NAA website along with pre and post GST rate cut MRP of the goods or services purchased.
The applicant has to enclose evidence like copies of invoice or price list to prove that the benefit of tax rate reduction or benefit of input tax credit has not been passed on to consumers.
