Relief to LG Electronics: CESTAT Allows CENVAT Credit on Call Centre Services for After-Sales Support [Read Order]

The Tribunal asserted that services related to customer engagement and after-sales support are integral to business promotion and qualify for CENVAT credit
CENVAT credit on call center services - LG Electronics CESTAT Case - CESTAT - Taxscan

The Allahabad Bench of Customs, Excise & Service Tax Appellate Tribunal (CESTAT), has held that LG Electronics India Pvt. Ltd. is entitled to avail CENVAT credit on service tax paid for call centre services utilized for after-sales support. The Tribunal found that such services directly contribute to the brand image and sales promotion of the…

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