The Goods and Service Tax Networks (GSTN) updated the Updated frequently asked questions (FAQs) and User Manuals on Track Refund Status.
In order to track your refund application Navigate to Services > Track Application Status > Select the Refund option > Enter ARN > Click SEARCH. You can track your refund application without logging into the GST Portal only through ARN.
GSTN clarified that Stages are color coded according to the current status of the application.
For Example, if the current status of the application is at Stage 3 then all stages till stage 3 will be depicted in green color and further stages will be greyed out.
You can view additional details of Tax Period and Tax Amount Claimed when you view status of refund application after logging into the GST Portal.
The Bank validation may fail for various reasons namely Invalid Bank name, IFSC Code mismatch, IFSC code is inactive in PFMS and IFSC code doesn’t exist in PFMS.
In case, Bank Validation Status is showing as “Failed”, you can Select a different Bank account from the “Select Account Number” drop-down list or Add a new Bank account/ rectify the details for existing Bank account by filing the non-core amendment application of registration and then update the Bank account.
In order to update Bank account details, in case of failed Bank Account validation, login the GST Portal. Navigate to Services > Refunds > Track Application Status > Enter ARN > UPDATE BANK ACCOUNT button in Bank Validation Status column.
You can access the Export Ledger on the GST Portal. Login to the GST Portal with valid credentials. Navigate to Services > Refunds > Track status of invoice data to be shared with ICEGATE > Select the View Export Ledger link. Taxpayers need not select the tax period for viewing Export Ledger. Export Ledger would be displayed till date.
You can access the transaction details in Export Ledger for all the return periods with debit or credit IGST and Cess amounts. The net balance for IGST and Cess is also displayed on click of “View Export Ledger”. You can also download the Export Ledger in CSV file by clicking on DOWNLOAD AS CSV button.
To view the status of your refund application after logging to the GST Portal, access the https://www.gst.gov.in/ URL. The GST Home page is displayed. Login to the GST Portal. Click the Services > Track Application Status option. Track Application Status page is displayed. Select the Refund option from the Module drop-down list.
In case of Filing Year, you can track the status of your application by selecting the Filing Year of the refund application. List of ARNs of refund applications filed in that year are displayed. You can click the ARN hyperlink to download the Refund ARN receipt in PDF format. You can click the Action/Status hyperlink to view the Refund ARN details.
In case of ARN, on submission of the refund application on the GST Portal, you will be given an Application Reference Number (ARN). You can track the status of your application by tracking this ARN.
In case of Filing Year, Select the Filing Year from the drop-down list and click the SEARCH button.
In case, the status of the refund application is that Bank Account validation has failed, you can update your Bank Account details. Click on UPDATE BANK ACCOUNT under the Action column. Taxpayers will also receive SMS and e-mail on their registered e-mail ID and Mobile number, in case Bank Account validation has failed on the GST Portal.
Update Bank Account page is displayed.You can either select a different Bank account from the drop-down list or add the new Bank account/ rectify the details for existing bank account by filing the non-core amendment application for registration and then update the Bank account from here. Bank account will be validated again and disbursement of refund amount will be credited to the account selected here. The refund application form will be updated with a new Bank account along with a reference number.
To add the new Bank account number, select Account Number from the drop-down list. The details of the selected Bank Account is auto-populated. Click PROCEED.A Warning pop-up will appear. Click PROCEED to update the Bank Account details. Select the checkbox appearing on the Declaration page. Select the Authorised Signatory from the drop-down list. Click FILE WITH DSC or FILE WITH EVC to proceed. Enter the OTP sent on email and mobile number of the Authorized Signatory registered at the GST Portal and click the VERIFY button. A success message is displayed that the Bank Account is updated successfully for the refund application.
It is noteworthy, Taxpayer will receive SMS and e-mail on their registered e-mail ID and Mobile number, in case Bank Account validation is successfully verified on the GST Portal.
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